
Diagram showing the contrast between traditional automation and AI-driven Agentforce.
Traditional automation tools like Flows or Bots are rule-based. They:
Follow predefined steps
Work best in structured, repetitive environments
Struggle with complexity or unpredictable scenarios
Lack adaptability, contextual awareness, or learning capabilities
Agentforce changes the game by being AI-driven. It:
Uses machine learning to detect patterns and make real-time decisions
Handles unstructured data and changing inputs effortlessly
Remembers context and builds on past interactions
Improves accuracy with pre-tuned models and built-in guardrails
Boosts success rates by up to 75%
Speed & Security:
Develop and deploy AI agents up to 16× faster
Ensure safety and compliance via the Einstein Trust Layer
This is the intelligent agent era.